Covid- 19 Support, Advice and Guidance

Due to the current Coronavirus pandemic KCIL’s office will be closed until further notice. We thank you for your patience and understanding at this time and we are doing everything we can to continue to support you. We are working hard to provide you with up to date and useful information regarding coronavirus and we’ll be updating this page regularly with links to relevant and trusted websites and resources

Team KCIL can still be contacted via General email  – & Telephone – 020 8546 9603

This page was last updated 03/06/2020 at 14:59pm

Covid-19 Advice & Guidance

Coronavirus outbreak Government FAQs: what you can and can’t do –

Coronavirus (COVID-19): getting tested – Government Guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available –

Easy read information and UK guidance about coronavirus – FREE to print posters –

Photosymbols Face Covering Exemption Card –

Photosymbols SEND Face Covering Exemption Card –

Easyread Face Mask Rules (15/06/2020) –

Campaigning: Disability Rights & Coronavirus

Covid 19 and the rights of disabled people – statement supported by disabled people’s organisations and allies To have your name added to the list of signatories please complete this form

Response to open letter ‘COVID-19 and the rights of disabled people’ –

Mencap ‘Treat Me Right’ Campaign – to transform how the NHS treats people with a learning disability in hospital –

Royal Borough of Kingston Services & Guidance

Connected Kingston is a site dedicated to helping Kingston residents find local activities and navigate local services –

Kingston Council have launched a new online and telephone service to support people get access to things like food, prescriptions or regular phone support if you are feeling isolated and lonely complete their online request form here – If you do not have online access you can phone 020 8547 5000

Kingston Council Latest Coronavirus News –

Kingston Stronger Together (Easy Read) –

Kingston Citizens Advice Service –

Direct Payments & Personal Assistants

Government Coronavirus (COVID-19): guidance for people receiving direct payments (Published 21/04/2020) –

Kingston Council Letter regarding Direct Payments (dated 15/04/2020) –

Government Statement: Supporting disabled people through the coronavirus outbreak –

Disability Rights UK Coronavirus Advice & Guidance –

Mark Bates Ltd: Managing coronavirus issues at work guide for individual employers –

Mark Bates Ltd: Guide for Self Employed service providers in home care –

PayPacket Coronavirus FAQ –

PayPacket General Advice and Guidance on Coronavirus For Local Authorities –

PayPacket Important Advice and Guidance on Coronavirus for Service Users –  

Government guidance to social distancing, including carers –

Government guidance for employees, employers and businesses –

Government Guidance: Shielding and protecting people defined on medical grounds as extremely vulnerable –

SEND Special Educational Needs & Disabilities

Temporary Changes to the Achieving for Children Direct Payments Scheme (31st March 2020) –

Letter to children and young people with EHCPs and their families – Ian Dodds, Director of Children’s Services and Tonia Michaelides, Managing Director, Kingston & Richmond Clinical Commissioning Group (CCG) sent the following letters on (23rd April 2020) –

Achieving for Children updated FAQ’s on the SEND COVID 19 Local Offer (6th May 2020): to explain the changes announced by the Department for Education and what these temporary legislative changes mean for children and young people with SEND and their families in Kingston and Richmond. You can read the information here:

IPSEA update on COVID-19, school closures and SEN provision –

Government list of online education resources for home education (Including SEND) –

Council for Disabled Children FAQ – SEND support during the Coronavirus pandemic –

150 Sensory Learning Ideas –

Accessible Information

Doctors of the World Coronavirus (COVID-19) advice for patients in 60 languages –

Easy Read – Tips for good mental health & Coronavirus

SignHealth British Sign Language (BSL) health and wellbeing support, advice and information –

Mencap Easy Read – Guide for Staying Indoors

Public health England Alternative Formats – Hand Hygiene Advice (Easy read, Braille, Large Print & BSL)

Beyond Words – Range of short, wordless stories regarding Coronavirus

AbilityNet Remote Technology Support –

COVIBOOK short book to support and reassure our children, under the age of 7, regarding the COVID-19 (Downloadable in 25 languages) –

Financial Advice Services

Which? Coronavirus financial advice –

Money Saving Expert: Coronavirus money need-to-knows –

Step Change: Debt & Coronavirus advice and Support –

Facilities & Utilities

Age UK Shopping Advice ––coronavirus-advice/

London Taxicard Scheme Covid-19 Changes

Extra Support During a Power-cut / Priority services register –

Press Release: Government agrees measures with energy industry to support vulnerable people through COVID-19 –

Supermarket opening hours and designated opening time for people with disabilities –

Government Guidance: Support available for landlords and renters reflecting the current coronavirus (COVID-19) outbreak –

Health & Wellbeing

Disability Horizons How to self-isolate and get help: a practical guide if you’re disabled –

Mind Mental Health Charity: Coronavirus and your wellbeing –

Samaritans Kingston: Listening Service –

Public Health England: Easy Read Looking after your feelings and your
body –

Activities for Older Adults During COVID19 – A guide to online resources for those providing care for people with dementia –

National Autistic Society – Tips for autistic people and families –