A year ago I left the builders merchants, Travis Perkins, where I had worked for 12 years because I wanted to change direction but didn’t know what to do. I never dreamt that I would now have 2 wonderful roles supporting disabled people and I couldn’t be happier.

A Day in the Life

A typical Tuesday with Katy starts with a catch up when I find out all the things she has been doing over the week and what she would like to do this week. I then support her to make her lunch and then we eat a leisurely lunch together. Generally, in the afternoon we will have a trip out; we may get the bus into Kingston or go further afield. We recently took public transport to Kensington Palace to see the Diana Memorial Gardens as Katy is a great fan of Diana. She also enjoys plane spotting at London Heathrow so sometimes I drive us over there. If it’s raining, we often spend the afternoon doing arts and craft activities.

After the afternoon’s activities, I support Katy to prepare her dinner and then we eat together. Evenings are spent watching the TV or sometimes Katy will listen to music in her room. I then sleepover, leaving at 7am the next morning. Katy says, ‘I feel so safe with Emma and, no matter what we do, we have fun.’

Benefits of working as a PA

It is a very rewarding job that fits in with my life, giving me time to look after my little boy and to help my mum who has a hearing impairment. I have been made very welcome by Katy’s family too which helped me to settle into the role quickly.

Skills needed to be a PA

Not necessarily in this order but here are my top 5:

  • Patience
  • Ability to remain calm
  • Sense of humour
  • Being adaptable
  • Able to offer reassurance.

Finally, my top tip for anyone starting this career is to remember you are supporting someone to live life the way they choose. You fit in with their routine and are not there to suggest what to do.