An Amber Heat-Health Alert is in place for London from 9:00am on 8 July 2026 until 9:00pm on 12 July 2026. Severe impacts are expected across health and social care services due to high temperatures.
Care providers should:
- Review and follow their business continuity plans.
- Complete local risk assessments for staff and people they support.
- Identify individuals who may be more vulnerable to heat and take appropriate action.
- Arrange additional welfare visits where needed to support resident safety.
Additional visits required due to the heatwave will be considered flexibly by RBK.
Support and Contact Numbers
ASC Provider Heat Health Support Line
☎ 020 8547 5216
For concerns or issues relating to the heatwave.
Adult Social Care Commissioning Team
✉ [email protected]
For concerns about your ability to deliver care due to staffing or transport issues.
RBK Adult Social Care Contact Centre
☎ 020 8547 5005
For welfare concerns about an individual you are supporting (where it is not a medical emergency).
Emergency Services
☎ 999
Call if someone is showing signs of heatstroke or has a serious medical emergency.
Staying Safe in Hot Weather
Remember to:
- Keep homes cool by closing windows and curtains in rooms facing the sun.
- Drink plenty of fluids and limit alcohol intake.
- Check on people who may be at higher risk from heat.
- Avoid direct sunlight where possible, especially between 11am and 3pm.
- Wear suitable clothing, a hat and sunglasses, seek shade, and use sunscreen when outdoors.
Recognising Heat Exhaustion and Heatstroke
Heat exhaustion symptoms may include:
- Tiredness or weakness
- Feeling faint
- Headache
- Muscle cramps
- Feeling or being sick
- Heavy sweating
- Intense thirst
Heatstroke is a medical emergency. Symptoms may include:
- Confusion
- Lack of coordination
- Fast heartbeat
- Fast breathing or shortness of breath
- Hot skin that is not sweating
- Seizures
If you suspect heatstroke, call 999 immediately and try to cool the person down.
