What you told us about finding and employing Personal Assistants – and what we’re doing next

We asked people about their experiences of finding and employing Personal Assistants — here’s what you told us and what we’re doing about it. Earlier this year, Kingston Centre for Independent Living (KCIL) and Kingston Council carried out a survey to understand people’s experiences of finding and employing Personal Assistants (PAs). We would like to […]
Personal Assistant Survey

Kingston Council is currently reviewing and developing the local offer for people who recruit their own Personal Assistants (PAs). As part of this work, we are inviting PAs to share their experiences. Your feedback will help shape how recruitment, training and ongoing support are delivered in the future. The survey asks about: Your recruitment and […]
You’re Invited: Help Shape Personal Assistant Support in Kingston

Dear Resident, Do you currently employ a Personal Assistant? We would love to hear about your experiences and invite you to join Kingston Council’s Adult Social Care Team for a welcoming focus group discussion. Event Details: Topic: Resident Engagement: Let’s talk about Personal Assistant Support Date: Thursday 26th February 2026 Time: 1:00 PM – 2:30 PM […]
Your Opinion Matters: do you have a PA in Kingston borough?

Kingston Council and Kingston Centre for Independent Living (KCIL) are working together on a survey for people who have a Personal Assistant (PA). The survey is about your experience of finding and working with a PA in the Royal Borough of Kingston upon Thames. Your answers will help Kingston Council understand what is working well […]
KCIL Annual Report 2024 – 2025

We’re pleased to share KCIL’s Annual Report for 2024–25, now available to read online. This year’s report reflects a period of growth and change for KCIL, as we expanded our services into new boroughs while continuing to deliver high-quality, person-centred support for disabled people and their families. It highlights our work across Direct Payments, PA […]
Kingston PA Focus Group

Kingston Council is currently reviewing the service that supports the recruitment of Personal Assistants (PAs). Our aim is to make the service better, clearer, and easier to use for everyone involved – both for PAs and for people seeking support. As part of this work, we are holding a series of focus groups. This particular […]
KCIL AGM 2026

KCIL members are cordially invited to Kingston Centre for Independent Living (KCIL) Annual General Meeting. When: 1 – 3pm Wednesday 28 January 2026 Where: There are options to attend in-person or online: In-person: DJR, The Rose Theatre, 24-26 High Street, Kingston Upon Thames, KT1 1HL Online: Zoom (link to be provided later) The AGM will give you the opportunity […]
Small Good Stuff – Croydon

Looking for options for your Direct Payments in Croydon? The Small Good Stuff directory is a directory of small, local care and support services. The services listed in Croydon have been through the Community Catalysts programme supported by Croydon Almhouses and Croydon Council. small good stuff- Croydon
January – March 2026 PA, Carer and Employer Training Dates in Kingston & New Malden

We’re pleased to share our upcoming PA training dates for January to March 2026. These sessions are open to support workers, personal assistants (PAs), and carers who want to refresh or build essential skills. 📍 January 2026 ✨ Wednesday 14th January, 10am – 2pm🩹 First Aid – KingstonA practical First Aid course covering core emergency […]
KCIL Christmas Opening Hours 2025

This holiday season the KCIL phone lines will be open 9 -5 pm every day except weekends and bank holidays. You can also reach us by email, some of our team will be on holiday but our main email inboxes; [email protected] and [email protected] will be open. The KCIL office will be closing from 3pm on […]