Information and Advice

We can provide information and advice about living with disabilities in the Kingston area or can tell you where to go to get the help you need.

Accessible Environments

KCIL can carry out access surveys for local organisations. For more information, please contact [email protected] or phone 020 8546 9603.


KAG provides independent advocacy support at no direct cost to those individuals who have a learning disability, mental health issue or other vulnerabilities.


Benefits calculator.

Help with Personal Independence Payments (PIP)

Help with benefits appeals

Blue Badge

If you have a health problem or disability, or are becoming frailer as you get older, then getting out and about can be a challenge. The Blue Badge helps you park close to your destination if you are disabled.

Yellow lines – Blue Badge holders may park on a single or double yellow line for up to three hours except where there is a ban on loading or unloading as indicated by an adjacent time plate and markings on the kerb beside the yellow line(s), and in parts of central London where local schemes apply.

Car parks – Blue Badge holders may park for free, for as long as is required, in on-street and surface car parks controlled by pay and display machines within the Royal Borough of Kingston.

Disabled parking bays – you may park for free, for as long as required, unless the signs state otherwise with a limited time allowed in a bay.

You can apply for a Blue Badge through GOV.UK. If you are found eligible there is a one off fee of £10.

Applications may take up to eight weeks to process. So if you are applying for a review of your Blue Badge, please apply at least eight weeks before your current badge is due to expire.


Adult Social Care at Kingston Council

CarePlace is London’s centralised source for care and community services, information and guidance.

Children’s Social Care and Education Support Services for Kingston Council and Richmond Council

COVID-19 Information

KCIL’s COVID-19 information page can be found here.


Disability equipment shops in the area include:

Demand helps with all your disabled equipment needs, including service, repair and manufacture:

Getting into work

If you have mental health needs or a learning disability and you need support to get into work or maintain your current job due to a disability or a health condition, Balance may be able to help you.

Learning Disabilities

Information about support for adults with learning disabilities in Kingston can be found here.

Mental Health

Mind in Kingston provides a range of services to local Mental Health Service Users in the Royal Borough of Kingston upon Thames.

Older People

Staywell provides services aimed at helping older people maintain their independence and quality of life at home.

Radar Keys

A Radar Key gives you independent access to over 9000 accessible toilets in the UK and are available from our office for £2.50 (plus 50p p&p).


KCIL offers free ‘Being a Good Boss’ training for Direct Payment users in the Kingston area.  For more details please contact KCIL on [email protected]


Transport For All provides information and advice for disabled transport users in Greater London.


Volunteering Kingston provides advice to potential volunteers and connects willing volunteers with one of the over 400 voluntary and community groups in the Kingston borough.

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