Online Courses
General PA Training and Approaches
Person Centred Care Training
Half-day session that will explore the key features of Person-Centred Care.
Course Aims:
- Review current CQC, NICE and CCA standards for person centred care planning
- Indicate how personal choice and collaborative working can improve the care planning process
- Identify how a care plan should be organised and structured including the need to plan for crises and contingencies
- Signify how a SMART (Specific, Measurable, Achievable, Realistic and Timely) approach towards care planning might improve the process
- Consider the Strengths, Weakness, Opportunities Threats (SWOT) of person-centred care planning and from this analysis complete a personal action plan for implementation
- SILC
- Tuesday 22nd October, 9:30am - 12:30pm
- Wednesday 15th January, 1pm - 4pm
Personal Assistant (PA) Training
- D.A.D
- Thursday 13th February, 10am - 2:30pm
Training focused on everything you need to know to be a brilliant Personal Assistant!
Whole Family Approaches
- The CBF
- TBC
Our whole family approaches workshop is developed for professionals who would value the opportunity to engage in a reflective and practical course to improve practice around family centred approaches. Participants have the opportunity to explore how embedding family-centred approaches enhances a strengths-based approach to collaborative working with families.
Dignity and Privacy Training
- Ruils
- Self-paced, End date 11/08/25
The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked. It will then go on to give you a range of useful professional tips about setting up the right working relationship with your clients, and discuss some of the issues that can arise when dignity and privacy are not respected. This is an online self-paced course. You will recieve an invite for this course via email.
Challenging Behaviour
Responding to Behaviours That Challenge Training
This course is designed to support staff who deal with potentially disruptive and assaultive behaviours. It enables staff to understand what factors may increase or decrease the likelihood of anger and aggression occurring in work settings. It will consider some strategies and good practice in relation to managing potential angry and aggressive situations.
Course Aims:
- The focus of the course to on preventing incidents of disruption and aggression by:
- Raising awareness of non-verbal communications and its effects on the anxiety level of an individual
- Identifying different stages of defensive behaviour
- Organising staff members thinking about escalating behaviours in crisis situations
- Helping staff develop strategies to safely and effectively respond to the behaviours being exhibited
- SILC
- Tuesday 5th November, 10am - 1pm
- Friday 21st February, 9:30am - 12:30pm
Understanding Challenging Behaviour and Supporting Behaviour Change
- The CBF
- TBC
Communication and Challenging Behaviour
- The CBF
- TBC
This practical workshop is an introduction to the links between communication and behaviour. This workshop is aimed at anyone who wants to understand how to improve communication with individuals with severe learning disabilities and in turn improve their quality of life, choice and behaviour.
Awareness Training
Pica Behaviour (eating inedible objects)
- The CBF
- TBC
Learning Disability with Dementia Awareness Training
- SILC
- Wednesday 18th September, 9:30am - 12:30pm
- Tuesday 17th December, 9:30am - 12:30pm
This course explores both Learning Disabilities and Dementia and how Dementia can affect people with Learning Disabilities uniquely. It will look at person centred approaches with Dementia and Learning Disabilities combined.
The course will take place via Zoom and a Zoom link will be emailed to you prior to the event.Learning Disability Awareness Training
- Ruils
- Self-paced, End date 11/08/25
This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how best to work with someone with a learning disability. I will also discuss overcoming the stigma attached to learning disabilities and much more. This is an online self-paced course. You will recieve an invite for this course via email
Health and Safety Awareness Training
This is a half-day session that will aim to provide a more in-depth understanding of Health and Safety in relation to the workplace.
Course Aims:
- Provide a more in-depth understanding of Health and Safety in relation to the workplace
- Staff and Managers roles in relation to Health & Safety
- COSHH
- Fire procedures in Adult Social Care establishments
- Personal safety and lone working
- Share information on the importance of accurate and up to date Risk Assessments The course will take place via Zoom. An email with the link will be sent to you prior to the event.
- SILC
- Wednesday 9th October, 9:30am - 12:30pm
- Friday 24th January, 10am - 1pm
Dementia Awareness Training
- SILC
- Wednesday 20th November, 10am - 1pm
- Tuesday 18th March, 10am - 1pm
This course will explore what we mean when we say someone has dementia. The course will challenge you to think more about how we can best care for and support people with dementia.
Course Aims:
- What do we mean by ‘dementia’ and most common causes of dementia
- The individuality of the experience of dementia
- Understanding behaviour and emotional distress
- Cultural difference in dementia & communicating with people with dementia
Diabetes Awareness Training
- SILC
- Monday 25th November, 10am - 1pm
- Monday 24th March, 10am - 1pm
This course explores ‘What is diabetes’ and the basic anatomy and physiology of what happens to cause diabetes.
Course Aims:
- What is diabetes
- Types of diabetes
- Common indicators of diabetes
- Treatment of diabetes
Autism Awareness Training
- SILC
- Wednesday 11th December, 9:30am - 12:30pm
- Saturday 15th March, 10am - 1pm
This course explores Autism and the current body of thinking and knowledge about Autistic Spectrum Disorders.
Course Aims:
- How ASD is displayed and why
- Explore the range of abilities found within ASD
- Provide information, practical strategies and promote a positive understanding to enable people to work more effectively with people with ASD.
Understanding Autism
- GMT
- Tuesday 8th October, 10am - 12pm
- Thursday 7th Novemeber, 10am - 12pm
- Wednesday 4th December, 10am - 2pm
This online training will equip you with valuable insights and strategies to better support individuals with autism. Emphasis is given on how our understanding of autism has evolved and how more current approaches inform our understanding and practices. It focusses on discussing the main areas of difference for autistic people and provides a range of autistic perspectives to enhance understanding and support good-practice.
If you’re a personal assistant interested in learning more about autism, this event is perfect for you. Join us for an interactive session filled with practical tips and knowledge. Don’t miss out on this opportunity to broaden your skills and make a positive impact!Trauma Awareness – understanding and responding to family trauma
- The CBF
- TBC
The workshop facilitates professionals’ understanding on the experiences of families navigating health, social care and education systems and the layers of trauma they experience throughout this. It explores the factors that contribute to traumatic experiences and encourages professionals to reflect on how their service can prevent or mitigate any further trauma to families.
Mental Health Awareness Training
- Ruils
- Self-paced, End date 11/08/25
This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for or what to expect if you are working with someone with one of these conditions. As well as providing some practical advice on how you can work effectively with those affected by these conditions. This is an online self-paced course. You will recieve an invite for this course via email.
Medication, Eating and Drinking
Safe Administration of Medication Training
- SILC
- Monday 17th February, 10am - 1pm
The Safe Administration of Medication training is designed to enable healthcare workers to perform their duties safely and effectively when assisting clients with their medication. In addition to the Medication Awareness, learners will cover:
- The ‘Rights’ of medication administration
- Practical assessment of medication administration
MAR sheets, including Controlled drugs - Recording procedures
All online training will take place via Zoom. If you register for a course, the Zoom link will be emailed to prior to the event.
Assisted Eating and Drinking Training
- SILC
- Wednesday 4th December, 1pm - 4pm
- Thursday 13th February, 10am - 1pm
It is important that everybody who works in the care environment recognises the signs of potential eating and drinking difficulties and is able to support service users to eat and drink. This course combines both theory and practical sessions to equip those who work in care settings with this knowledge.
Course Aims:
- Define Dysphagia
- Identify the main parts of the human mouth and pharynx
- Recognise signs and symptoms of aspiration
- Know when to refer a service user
- Recognise good positions at mealtimes
- Experience food textures and being fed in different positions
- Management responsibilities
Safeguarding
Safe Guarding Adults and Children Level 1 Training
- SILC
- Thursday 3rd October, 10am - 1pm
- Monday 6th January, 10am - 1pm
This course looks at the potential indicators of abuse and fulfilling your duty to pass on any disclosures or allegations as well as the feedback you can expect after making an alert. It covers how to address and immediate safety or protection needs of the alleged person at risk and the recording of the incident.
Course Aims:
- Personal values and beliefs that underpin safeguarding adults and children
- Recognising and responding to abuse disclosures and suspicions
- Establishing a shared understanding of best working practice and offering support
- Understanding procedures in line with the Care Act when reporting abuse and procedures after an alert All online training will take place via Zoom. If you register for a course, the Zoom link will be emailed to you prior to the event.
Safeguarding
- People First
- Thursday 26th September, 9am - 2pm
- Thursday 12th December, 9am - 2pm
- Thursday 23rd January, 9am - 2pm
Group work, looking at case studies, theoretical work and personal reflections. Guidelines and procedures within the course are intended to give health and social care workers the tools to recognise issues related to the mistreatment and abuse of at-risk adults. Half day course. On completion of the course, participants will receive a certificate to demonstrate learning.
Laws and Acts
The Mental Capacity Act (Level 1) Training
- SILC
- Thursday 16th January, 1pm - 4pm
- Thursday 6th March, 10am - 1pm
This session will provide you with a working knowledge of the existing legal framework for protecting adults.
Course Aims:
- What is the Mental Capacity Act & why do we need it?
- The Five Key Principles (What is it founded upon)
- Triggers & how to assess capacity & what happens if capacity is lacking?
- Best Interests & Acting Lawfully
- Restraint & Liberty Protection Safeguards
- How it links into Lasting Powers of Attorney, Court Appointed Deputies, Advanced Decisions, Court of Protection & The Office of the Public Guardian
- New criminal offences of ill-treatment & willful neglect
Training for Employers
Employer Training
- Ruils
- Tuesday 17th September, 1pm - 5pm
Ruils are happy to invite you to an online session on how to be an independent employer. This session will introduce people who are becoming an IE to the following topics; it is also a great chance for those who currently employ PA’s to brush up on their skills and knowledge:
- Employment legislation
- Writing a good Job
- Description
- Interviews
- Inductions
- Supervision
- Boundaries
- Disciplinary & Grievances
- Health & Safety incl. risk assessments.
How to support a Personal Assistant and your role as an employer
- GMT
- Friday 11th October, 10am - 12pm
- Friday 8th November, 10am - 12pm
- Friday 6th December, 10am - 12pm
This online training is for parent carers who employ or wish to employ a PA to support their loved one. It will cover how to find and recruit a PA, what duties to expect a PA to support with. We will also explore different methods of sourcing support and how to access training for a PA via Individual Employer Funding via Skills for Care.
